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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

 

 


 How do I program the control on the chiller?

Open programming data from the link on the left of this page and select the model of chiller you are working on. The simplified programming sheet is available here. You can also down load the full programming sheet for this control, yet you will only need to alter and save a few setting to control the chiller, all other parameters are factory set.

If you require a new control, Alpine Chillers can supply a pre programmed control, all parameters are pre set, simply fit the new control, connect the power supply and probe and the control is ready to operate the chiller.

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 What are the fault codes for the Carel Control?

You can download the full parameter programming sheet from the Programming Data Link on this site.

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How do I Wire the Carel Control?

The wiring diagram can be downloaded along with the Simplified programming sheet found under programming the control on this web site.

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What is the recommended propylene glycol to water ratio?

10% glycol in water solution has a freezing point of -3.5°c

20% glycol in water solution has a freezing point of -7.5°c

30% glycol in water solution has a freezing point of -13.5°c

40% glycol in water solution has a freezing point of -21.5°c

50% glycol in water solution has a freezing point of -34°c

60% glycol in water solution has a freezing point of -50°c

Note:

It is recommended that the glycol to water ratio be 30% or higher and should be checked on a regular basis by using a refractometer.

It is also good practice to alternate the recirculation pumps (Dual pump model) every 2 months or when a chiller service is carried out.

These chillers are not designed for ice bank operation and should not be operated as an ice bank unless fitted with an ice bank control.

All chillers are supplied standard with a (static type coil) and can be modified to operate as an ice bank, unless the chiller has been fitted with a (plate heat exchanger) as a special order, in which case the chiller cannot be operated as an ice bank.

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What is the recommended refrigeration pipe sizing for each chiller?

Selecting pipe sizes.

These pipe sizes are based on:

  1. Pipe run up to 30 mtrs
  2. R404a Refrigerant
  3. 35°c ambient temperature.

CHILLER MODEL                          LIQUID                   SUCTION

UBAC2500                                   3/8”                         5/8”

UBAC3000                                   3/8”                         3/4”

AC3000                                       3/8”                         3/4”

AC3000S                                     3/8”                         3/4”

AC4000                                      1/2”                          7/8”

AC4000S                                     1/2”                         7/8”

AC5000                                      1/2”                          7/8"

AC5000S                                     1/2”                         7/8”

AC6000                                       1/2”                         7/8”

AC6000S                                     1/2”                         7/8”

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What are the recommended condensing unit selections for the chillers?

Selecting a condensing unit.

Recommendations for selecting a condensing unit.

UBAC2500: 2100 - 2500 watts @ -5°c suction and 38°c ambient depending on application.

AC3000: 3000 watts @ -5°c suction and 38°c ambient.

AC4000: 4000 watts @ -5°c suction and 38°c ambient.

AC5000: 5100 watts @ -5°c suction and 38°c ambient.

This is a basic guide only, all condensing unit selections should be made by a qualified refrigeration technician, taking into account the specific loads on the chiller and the ambient environment. 

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 What should i adjust the superheat setting to on the expansion valve?

Adjusting TX valve super heat.

Due to the nature of direct liquid contact on the refrigeration coil in the chiller, super heat settings can differ from the standard (7k) text book setting, in most cases it will be lower than 5k. Please take care to set the super heat and avoid liquid flood back, this can cause compressor damage !

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Where can I find spare parts for the chillers?

Open the spare parts link on the left of the page, select the model and and follow the link to a breakdown of spares available for the chiller. You can click on the enquiry link on the bottom of the page and email Alpine Chillers for a request for parts or alternatively contact us direct with your enquiry.

For emergency after hour breakdowns most spares will be available from your local refrigeration wholesaler.

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Fault finding tips

These are some of the helpful hints to help deal with a fault.

Remember, only qualified technicians are allowed to repair electrical and refrigeration faults! If in doubt call a technician.

Chiller not getting cold.

  1. Check the condensing unit is switched on and operating.
  2. Check the temp control is correctly set.
  3. Check that the solenoid is activating - slide coil up and down shaft - if you here a "clicking" noise this means the solenoid is activated.
  4. Check water/glycol level in chiller tank.
  5. Check that differential setting on control is correct.

Chiller getting too cold.

  1. Check that the temp on the chiller is set correctly.
  2. Check that the solenoid is deactivated.
  3. The most common cause of this fault is that the solenoid valve is not seating properly (closing off) and letting refrigerant pass through when the solenoid is deactivated. This can happen when foreign objects get into the refrigeration system (such as dirt, copper and brass swarf, thread lock or tape etc. These foreign objects can get caught in the valve body and obstruct the valve seat causing the refrigerant to pass through even when the valve is off. A quick way to check for this fault is to hold the pipe on both sides of the solenoid valve and if there is a noticeable  temperature difference it is most likely to be the fault. Turn the refrigeration system off and call a technician.

Water tank is freezing over.

  1. Check that the temperature on control is not too low.
  2. Call technician to check glycol/water mixture.

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Last modified: 09-Apr-2008.